6 RPA & AI Predictions in 2020

Guy Kirkwood had made certain predictions of the advancement and the exponential growth of RPA, AI and Automation Industry in 2020, at FORWARD III.

Gartner client inquiries and searches have continued to grow unabated from an already high base. Additionally, the term RPA has remained on the top five Gartner search terms for the last 16 quarters.

Current State of RPA:

RPA adoption has substantially grown in 2019. Moreover, the RPA market grew over 60% in 2018, making it the fastest-growing enterprise software segment.

RPA market is amid market disruption phase, whilst the market is still developing as incumbent vendors jockey for market position and evolves their services and offerings. As projected, within three years, as many as 9 out of 10 pure-play RPA vendors will either exit the market, merge or simply morph as everyone wants a lucrative RPA pie.

Gartner client inquiries and searches have continued to grow unabated from an already high base. Additionally, the term RPA has remained on the top 5 Gartner search terms for the last 16 quarters.

What You Need to Know:

Once org think beyond easy and monotonous examples, there then arises a critical need for a multidisciplinary accordance and governance across business units, security, IT and assurance functions. Without this comprehensive approach, many org experience buyer’s remorse due to poor or unsatisfactory ROI, misaligned resources, siloed usage and the inability to scale.

This year, we expect to see the Renaissance as the services and offerings themselves morph due to possible high levels of R&D spending and customer feedback.

The commercial realities of mega-vendors entering the RPA market is yet to be felt.

Microsoft announced its entry into the RPA space. Similarly, previous year SAP attained Contextor and is now in its early stage of ramping its sales activities with a unified offering. Other prominent companies and organizations are also considering such forays.

Here are 6 RPA & AI Predictions for 2020 and how they change the business landscape –

RPA Predictions in 2020

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