Integrating RPA with SAP: The Business Case

Blog_Integrating RPA with SAP/ The Business Case

The purpose of using an Enterprise Resource Planning (ERP) system like SAP is to streamline business processes. Many of SAP processes require manual data entry and human intervention. So, there can be errors due to which rework is required. The full potential of an ERP system is not realized due to such issues in data entry and manual processing.

Why RPA?

RPA for SAP processes is primarily aimed to make routine and time-consuming tasks less labor-intensive and more accurate. RPA also aims to reduce the turn around time for SAP tasks thereby bringing along it with many benefits.

Typically, RPA for SAP can be used in the following areas

  1. Replace manual data entry with automated data entry
  2. Automatic execution of SAP uploads and downloads processes
  3. Data comparison or data validation and business exception checks
  4. Process monitoring and flagging off errors for review
  5. Informing stakeholders via e-mail or any other written communication interface

What are the benefits of RPA Integration with SAP

Better SLA

RPA reduces manual labour. This saves time and makes the process error- free. The end-result is higher productivity and better streamlining of processes. All of this has a direct positive impact on the business service levels (SLAs).

Better Employee and Customer Satisfaction

The improved accuracy eliminates the need for rework. Rework often is time-consuming and confusing in ERP systems. It is not uncommon for employees to be strained and stressed out due to reworks. By using RPA, errors are brought close to zero resulting in better employee culture and consequently better customer satisfaction

Improve Regulatory Compliance

A key and much less discussed aspect of using RPA in SAP is the benefit of regulatory compliance. RPA makes life easier by automating rules to check for compliance. This leads to higher data governance and better process quality.

RPA can be used in many of SAP processes such as Procure to Pay or Order to Cash. These processes require data extraction from bills or invoices, keying of extracted data into the SAP systems, validating data against business rules and standard compliance checks. The Vendor Status Check use case is a good example where regulatory compliance needs to be adhered to.

Introduce Business metrics

That integrating RPA with SAP is beneficial is a no-brainer. The real challenge is in identifying which processes qualify for SAP automation and how best to implement RPA. Determining the scope and breadth of the RPA implementation and putting in place measurement systems to calculate ROI in terms of SLA improvements, turn-around time, zero-defect usage and 100% compliance is the real challenge.

To know more about RPA and how we can help you with your RPA efforts for SAP  contact us.

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