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Bots do ensure audit and compliance!

An e-commerce company wanted to tackle the problem of incorrectly mapped online-store product images that could be attributed to disparate systems, its ever-increasing SKUs and data-entry errors. An Intelligent RPA enabled audit automation connected disparate systems, compared product images and did reporting to help resolve matters. The Robot compares images from the portal with the local folder repository, all this at a lightning speed of less than a second for each image. The RPA solution ensured product images are tagged to their corresponding page links with the correct price and there were no queries attributed to incorrect information.

Process

  • Bot visits each page link from the Master Source and extracts pricing information.
  • Prices are then compared by logging in to SAP ERP and any mismatches are flagged, and screenshots are taken.
  • Next, the Robot downloads and compares the product images with master images.
  • Any mismatches get flagged and actual screenshots gets recorded.
  • Robot then creates support ticket and attaches all the screenshots for reference.
  • Finally, the audit log is sent to the stakeholders as an email attachment.

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