Transforming Healthcare Accessibility: Upscaling a Telemedicine Platform using Seamless TestingHealthcare
During and after the COVID-19 pandemic, the healthcare sector faced an urgent need for software solutions to facilitate online connectivity between patients and healthcare providers.
Recognizing this, our client embarked on developing a telemedicine platform that seamlessly integrates state-of-the-art video conferencing and clinical imaging technologies, enabling remote consultations and diagnostics. To ensure the reliability, security, and usability of their solutions, our client sought dependable QA support to rigorously certify and refine their web and mobile teleconferencing solutions.
challenge
- Require a Meticulous QA approach The vital nature of a healthcare portal necessitated an exceptionally detailed testing approach, ensuring minimal customer issues and absolute error-free performance.
- Securing HIPAA Certification The application had to align with the Compliance norm of HIPAA to reach out to patients and adhere to its norms.
- Limited User Reach The platform should be a trustworthy medicinal support for maximum people, for its performance, user-friendliness and security.
solution
- Comprehensive QA Strategy We defined a comprehensive QA strategy that aligned with the industry standards and the client’s requirements, created precise test cases QA documentation, and executed seamlessly.
- Utilizing Test Automation Efficiency By harnessing scriptless automation framework, 90% of test executions were streamlined, significantly reducing the time and resources required for testing procedures.
- Achieving the HIPAA Certification The application was tested for the compliance norms of HIPAA that helped the helped the client achieve the certification for availing of a telemedicine platform.
- Multi-platform testing The application was tested against various devices like Windows 10/11, Mac – OsX -10/11, Android 11/12, iOS 15/16, FF/Win 10/11, GC/Win 10/11, and Safari Mac -10/11.
Outcomes
- Expanded Application Accessibility: The extensively tested application was utilized extensively leading to 70% increase in user engagements (patients and healthcare professionals), broadening its reach within the healthcare community.
- Accelerated Time-to-Market: Launch the application with reduced deployment cycles, accelerating the releases and facilitating a 2x times quicker entry into the market.
- Seamless User Experience: The application provided users with a smooth and effortless interaction, particularly advantageous for patients during urgent medical scenarios.
- Encouraging Customer Response: As a result of the robustness and intuitiveness of the application, 40% patients acknowledged the platform for its support in case of medical emergency.
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