Optimizing Talent Management: Scaling Up with Meticulous TestingStaffing & Recruitment

Our client, a software company specializing in Talent Relationship Management (TRM) systems, enables organizations to manage their talent networks and efficiently foster real-time collaboration with hiring teams.

Recognizing the need to continuously enhance their platform’s performance and usability, they sought a strategic partner who would leverage cutting-edge technologies to ensure timely releases and optimize the platform’s functionality, enhancing the overall user experience. By embracing innovation and collaboration, our client wanted to meet the evolving needs of their clients effectively.

challenge

  • Hindered application performance The platform required enhancing its capabilities to align with industry standards and improving the usability and user experience.
  • Unstructured QA Processes The QA workflows needed to be streamlined for better quality assurance processes.
  • Gaps between the Pods and QA Practitioners They needed assistance in scaling from two to three engineering PODS, with a focus on incorporating skilled QA practitioners for comprehensive development.

solution

  • Quality Assurance Framework Establishment We defined comprehensive QA framework and test documentation for all applications.
  • Strategic Integration Test Planning Identified integration tests for regression, contributing to a more efficient QA test cycle aimed at minimizing defects and ensuring robust application performance.
  • Agile Sprint Cycle Adherence Our team enforced strict adherence to 2-week sprint cycles, ensuring timely and predictable releases.
  • Detailed Test Case Development We developed and maintained an extensive suite of 100+ regression test cases, ensuring continuous quality assurance. We implemented Testrail for smoother test case handling.
  • Enhanced Delivery Experience Integrated QA experts seamlessly within customer pods and onsite development teams for an immersive collaboration experience. Provided proactive feedback loops during development iterations to enhance product alignment with end-user expectations.
  • Proactive Defect Identification Implemented proactive testing measures to identify critical issues early in the development cycle.
  • Enhance Product Functionality Played a pivotal role in resolving issues with the client’s API offerings, collaborated with cross-functional teams to ensure seamless integration and optimal API performance.
  • Streamlined Software Release Process Implemented a streamlined release process, resulting in the successful delivery of 34 releases.

Outcomes

  • Boosted Application Adoption Resolving API glitches skyrocketed platform adoption rate to 50%
  • On Time Releases With our revamped QA process, our client was able to make timely app releases with zero defects.
  • High Scalability The scalable capable of seamlessly handling growing data volumes. The resolution of legacy bugs within the TRM platform contributed to overall system robustness.
  • Elevated User Experience Drastically reduced defect leakages, fortified overall application quality, leading to 3X  user engagements.
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Thanks to V2 for catching the weird bugs, and always excellent testing work. I am very happy you’re on the team

QA Manager
Staffing & Recruitment

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