Cloud-Based Modernization Enables a Connected, Scalable Future for Weight-Loss Clinics

Success Highlights

99.9% uptime across environments

10,000+ customers supported on the modernized platform

35% reduction in operational and hosting costs

Key Details

Industry: Healthcare / Bariatric Practices
Geography: United States

Platform: Cloud-based SaaS weight-loss management system

Business Challenge

Our client has been serving the healthcare community for over a decade, by providing IT enabled tools and services designed specifically to help bariatric practices collect, manage and share information. Their legacy Social Assistance Management System couldn’t support a SaaS deployment model, making it hard to scale and connect with external systems. Practices relied on manual and repetitive workflows across multiple apps, which slowed operations and increased errors.

Legacy System Limitations: The existing system was built for one clinic at a time and could not grow into a SaaS product. Even small updates were time-consuming and risky. The platform’s architecture made it difficult to support new clinics, features, and integrations without disruption.
Complex Compliance Requirements: Clinics needed to produce certification and compliance reports (CCHIT, ARRA, BOLD, etc.), but the old system required manual work and duplication of data. With no automation and limited reporting tools, clinics struggled to stay compliant and accurate.
Poor Workflow for Practices: Users were forced to switch between multiple disconnected applications to finish basic tasks. Poor integration with external systems led to duplicate data entry and inconsistent records. The fragmented workflow reduced productivity.

Our Solution Approach

We modernized the system into a cloud-ready, interoperable SaaS platform designed to streamline workflows and automate compliance tasks.

1 · Modernize

Multi-Tenant SaaS Architecture

Transformed the platform into a cloud-based, multi-tenant solution that could serve many clinics at once. This made the system more reliable, easier to update, and better prepared for growth. Clinics could now access the platform anytime without interruptions.

2 · Integrate

Healthcare Database Interoperability

Added a web-service layer and integrated the platform with the Bariatric Outcomes Longitudinal Database (BOLD) and EMR systems. his allowed clinics to see complete, accurate patient information in one place without re-entering data, saving time and reducing errors.

3 · Secure

Authentication and Access Control

Implemented an ADFS 2.0 claim-based authentication system with Single Sign-On. Users could now move between products without repeated logins, improving speed and reducing errors.

4 · Improve

User Experience Overhaul

Built a modern MVVM-based interface that increased responsiveness and reduced task times. Users could finally complete workflows without jumping between multiple applications.

5 · Assure

Certification Program Consultation

Provided guidance and tooling to support certifications such as CCHIT, ARRA, BOLD, and ONC. Automated data collection and validation reduced the burden on clinics and improved reporting accuracy.

Technical Highlights

  Multi-tenant cloud architecture
  Web-service middleware for interoperability
  ADFS 2.0 claim-based authentication + SSO
  Integration with BOLD and EMR systems
  Modern MVVM-based UI
  Compliance automation and certification support


// Pseudocode: Weight-Loss SaaS Platform Flow


user = ssoLogin()
data = fetchClinicData(user)
syncExternal(data, BOLD_and_EMR)
report = generateComplianceReport(data)
saveAndNotify(user, report)

Business Outcomes

99.9%

Uptime
A reliable SaaS architecture kept clinics running without interruptions.

10,000+

Customers Supported
The platform scaled smoothly as adoption grew, increasing reach and recurring revenue.

 

35%

Cost Reduction
Hosting, deployment, and maintenance costs dropped through cloud efficiency.

Ready to Modernize Your Healthcare Platform for Scale?

Talk to us about how cloud-based transformation can simplify compliance, cut operational costs, and support thousands of users with ease.